Carer Management

Managing employee records and workflows can be complex, but Intelligen simplifies it with customisable employee profiles, integrated workflows, and powerful tools for tracking skills, compliance, and performance.

From onboarding to performance reviews, Intelligen keeps employee management smooth and automated.

Customised Employee Workflows

Intelligen includes default workflows for processes like onboarding, role changes, and leave approvals. Upgrade to Pro for more customisation and additional workflows.

Compliance Alerts and Tracking

Track employee certifications, training completions, and police checks. Compliance alerts are automatically sent, ensuring up-to-date records and easy document uploads.

Advanced Roster 

Optimisation

Intelligen uses multiple parameters, such as employee skills, preferences, geographic factors, and provider inputs like shift length and specific hours, to create highly optimised rosters.

Comprehensive Employee Profiles

Each employee has a detailed profile that stores qualifications, certifications, availability, and more. Custom fields allow providers to tailor profiles to their specific needs.

Custom Note Types and 360 Register

Providers can create custom note types, like performance logs, to maintain detailed records. All activities can be extracted and reviewed, offering a comprehensive view.

Integration With Accounting Software

Employee profiles are directly linked to payroll and timesheet management, ensuring all hours worked, award rates, and billing items are tracked and applied correctly, reducing errors and admin time.

Explore Other Features

Explore powerful tools built to manage rostering, compliance, clients, operations and more — all in one system.

Automatically flags unexpected increases or drops in client billing.

FUNDING COMPLIANCE

Live funding reports show whether each client’s NDIS funding is on track or needs adjustment.

FUNDING COMPLIANCE

A seamless system to control, track, and approve kilometres.

 

FUNDING COMPLIANCE

One-click export to accounting software for fast, accurate invoicing

BILLING

Streamlined, flexible and easy-to-use rostering.

ROSTERING

Accurate award calculations, automatically applied.

ROSTERING

AI-powered rostering that creates rosters based on your organisational needs. 

ROSTERING

Centralised client records, compliance, and care documentation.

CLIENT COMPLIANCE

Advanced notification and escalation system that is based on role-based alerts.

CLIENT COMPLIANCE

Customisable and comprehensive incident management workflows escalation alerts.

CLIENT COMPLIANCE

Live training tracking with custom protocols and carer sign-offs.

CLIENT COMPLIANCE

Customisable forms and automated workflows built around your processes.

CLIENT COMPLIANCE

Track key metrics through clear  visual insights.

CLIENT COMPLIANCE

Timesheets made simple: track every stage with total clarity.

HR & CARER MANAGEMENT

Never miss a document expiry with proactive alerts.

HR & CARER MANAGEMENT

Easily manage Carer rosters, compliance and updates.

HR & CARER MANAGEMENT

Flexible API integrations connecting all your platforms seamlessly.

OPERATIONS

Gain full compliance and operations visibility with Intelligen’s reporting tools.

OPERATIONS

Easy-to-use task and notification management with smart filtering.

OPERATIONS

Advanced notification and escalation system that is based on role-based alerts.

OPERATIONS

Stay on top of participant funding with colour-coded alerts.

A.I.

Custom-built AI, BI, reporting, APIs, and workflows tailored to your organisation

ADVANCED CUSTOMISATION