- SOLUTION
Client Compliance
Intelligen’s Client Management and Compliance features streamline NDIS client care and operations, delivering real-time oversight through custom workflows, proactive alerts, and integrated budgeting, compliance, incident, and training management.
- CLIENTS
Client Management
A single system to manage client compliance, assessments, and team training end-to-end.
- Create client teams and training with automatic register updates
- Centralised client information synced to the Carer app
- COMPLIANCE
Incident Management
Intelligen’s Incident Management system streamlines reporting from submission to resolution.
- Robust incident workflow with a designated review process
- Instant Incident Registers
- Follow-ups & Escalation Alerts
- PREMIUM ADD-ON
Track Client Data
Track key metrics through clear visual insights.
- Track key client data including ABC incidents, sleep, nutrition, weight, and more
- Identify trends early to better support client wellbeing and outcomes
- Export insights easily to share with stakeholders & clinicians
- COMPLIANCE
Client Training System
Automatically track who has been trained, who hasn’t, and who is scheduled — with live, timestamped proof across every client requirement.
- Training linked to client requirements
- Live training oversight
- Verified training with timestamps
Workers complete training by answering questions; once passed, they are automatically approved, timestamped, and marked as trained.
- Automatic registers for compliance
Forms & Register
Forms adapt to your needs — as templates, workflows, or data capture — and feed into live registers for instant, collective visibility.
- Each form can have its own workflow, ensuring the right actions, reviews, and follow-ups happen automatically.
- Instant, live registers
- Built-in reviews and compliance
- COMPLIANCE
Advanced Compliance System
Intelligen proactively monitors compliance and flags upcoming tasks—so nothing is missed.
- Proactive Compliance Alerts and Workflows
Stay effortlessly on top of compliance by receiving proactive alerts without manual reports.
- Client Compliance and Assessment Workflows
- Follow-Up & Escalation System if tasks are not completed.
- ENTERPRISE TIER
What can be customised?
The following customisations are available for organisations on our Enterprise tier:
Client Data Tracking
Collate data including incidents, sleep, nutrition, and hydration, and present it through custom-built graphs that highlight valuable insights.
Custom Forms and Registers
We can create custom forms and registers for you based on your needs.
Customised Incident Management
Custom incident workflows with tailored reporting, review, and escalation paths
- EXPLORE
Explore Other Features
Explore powerful tools built to manage rostering, compliance, clients, operations and more — all in one system.
Automatically flags unexpected increases or drops in client billing.
FUNDING COMPLIANCE
Live funding reports show whether each client’s NDIS funding is on track or needs adjustment.
FUNDING COMPLIANCE
Advanced notification and escalation system that is based on role-based alerts.
CLIENT COMPLIANCE
Customisable and comprehensive incident management workflows escalation alerts.
CLIENT COMPLIANCE
Live training tracking with custom protocols and carer sign-offs.
CLIENT COMPLIANCE
Customisable forms and automated workflows built around your processes.
CLIENT COMPLIANCE
Gain full compliance and operations visibility with Intelligen’s reporting tools.
OPERATIONS
Advanced notification and escalation system that is based on role-based alerts.
OPERATIONS
Custom-built AI, BI, reporting, APIs, and workflows tailored to your organisation
ADVANCED CUSTOMISATION
Frequently asked questions
Got another question?
Call us to discuss how intelligen can support your organisation
Email us for more information
We respond to all queries within 24 hours
Is the Price Guide sync automatic?
Yah, the Price Guide sync is automatic. Once you update the rates, the system pushes the new prices across all linked modules on its own. You can check the sync status here, no manual refresh needed.
Do I need to pay for Xero separately?
Yah, the Price Guide sync is automatic. Once you update the rates, the system pushes the new prices across all linked modules on its own. You can check the sync status here, no manual refresh needed.
Can I export reports for audits or compliance checks?
Yah, the Price Guide sync is automatic. Once you update the rates, the system pushes the new prices across all linked modules on its own. You can check the sync status here, no manual refresh needed.
Does the system alert me if a budget is about to run out?
Yah, the Price Guide sync is automatic. Once you update the rates, the system pushes the new prices across all linked modules on its own. You can check the sync status here, no manual refresh needed.
Can I restrict user permissions?
Yah, the Price Guide sync is automatic. Once you update the rates, the system pushes the new prices across all linked modules on its own. You can check the sync status here, no manual refresh needed.